Delivery Policy

  • Cut off time for all orders is 12pm Monday to Friday.
  • Contact us via customer.service@skyspan.com.au for all international freight enquires and costs.
  • All products have a stated assembly and packing time. Freight times are added to the assembly time.
  • Skyspan does not deliver to a PO Box address, RMD or RMS address.
  • Freight to Sydney, Melbourne, Brisbane metro areas is 1 – 2 days. All other areas is 2 – 7 days. (Email customer.service@skyspan.com.au for a more accurate freight estimation)
  • Liability for damaged goods is Skyspan until product has been delivered.
  • Products cannot be delivered to site unless Direct freight is used (not available in all areas) Direct to business
  • All products must be signed for when using standard freight, TNT
  • When using direct freight, products can be delivered without signature if authorised on order.